Get your creative juices flowing. If you have any questions about the design process, contact one of our team members and we’ll be happy to help you out. We can’t wait to see what you come up with!

Don’t worry, new to the design space the customer service team is on hand to help you through this process. Just give them a nudge if you have some questions or need something specific. Then supply the files in the acceptable format found on our file setup page.

The customer service team will contact you if there is any more information that they need.

Upload your completed file by simply clicking the upload button. Be sure to make sure that it is in the right format, and we will review it before sending it on for production! If you have any questions or need help with anything, please don’t hesitate to contact us! We’re always happy to assist.

It’s simple, upload your final file and we’ll do the rest.

All files have been submitted and approved. Payment is the final step before we can send your designs to production. We require payment before orders can be finalized, so please ensure you’ve selected the correct order, and have paid for it. We accept all major credit cards. Once your order is finalized, we will send you a confirmation invoice email.

It’s action time, we’ve got some pretty amazing craftspeople on our team and they’re always happy to help you cut your designs into all sorts of materials! The files are sent over to our expert team and it’s up to them.

If you need something done quickly, please mention it during the quoting process. We will do what we can to meet your time frame.

Once we’ve received your order and accepted it, a schedule will be provided by the team within 48 hours of placing an order.

We take packing seriously, we pack your items with care to ensure they arrive in the same condition as they left us.

Our team of packing specialists takes care to wrap every item individually in bubble wrap, ensuring that your goods are safely cushioned and protected from movement inside the box.

Orders are generally processed within three days and shipped out via courier service. However, due to the nature of shipping, we cannot guarantee delivery times; they may vary depending on your location or whether you choose regular or express shipping methods. We do offer collection between 9 am – 5 pm Monday-Friday in-store if this suits you better!