FAQs

Art files QUESTIONS

What's the best way to submit my design for quoting

Hit our “request a quote ” buttons they are dotted all over the site. Then upload the files and we will be touch !

Can you help with design work

We can definitely help with design work, the best way to get started (if this is the case) is to check out the file set-up page first. If it’s something a little more complicated then we can always assist. Just hit us up on the contact page and we’ll be happy to help!

Prepress checking

You can help yourself by checking your work and testing the files before production. We have a step-by-step guide on our file setup page that walks through how to do this quickly. We also recommend running a quick check on all files before you send them to us as this eliminates errors and saves time, money and hassle in the long run.

What Files do you accept

 We accept a range of files.

AI, DXF, DWG, EPS, SVG and PDF

Do you have a step-by-step on what is needed to get things in order to have our job produced?

 Yes we do!, Our file setup page is the full guide to what’s required.

Cost QUESTIONS

How do I price a job

Hit the “request a quote button ” fill out the details best you can and upload the file you want a price on. The helpful team will be in touch very shortly.

Can I pick up my job

Yes, we offer to pick up – 9 to 5 Mondays to Fridays. Weekends is by appointment only.

What the postage/delivery options

We use reliable old Postman and TNT for Larger items.

Payment is required before starting production.

Discounts are they available

Can you ballpark prices

Can you quote without a file

Technical QUESTIONS

What materials are not possible

Whats the thickness of material you can cut

How big can you cut

What Materials do you cut

Do you offer Print and painting options.

Schedule QUESTIONS

How fast can I expect my order

Payment options

Approvals are expected on all orders before we proceed.

Insurance – in transit .

Do you have more questions?